Privacy Policy

Effective Date: April 1, 2026

At Hello Lash + Brow Bar (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you visit our website https://athellolash.com, use our booking services via Boulevard, or interact with us through SMS/text messaging.

1. Information We Collect

We collect information you provide directly to us, including:

Contact Information: Name, email address, and phone number.
Appointment Details: Services booked, dates, and times.
Payment Information: Processed securely through our POS and booking system (Boulevard).

2. How We Use Your Information

We use your information to provide our services, including:

Booking and managing your appointments.
Sending appointment reminders and confirmations.
Marketing communications (where you have specifically opted in).
Improving our studio services and customer experience.

3. SMS/Text Messaging & Compliance

We offer the option to communicate with our clients via SMS for appointment notifications, two-way messaging, and marketing updates.

Consent: By providing your mobile number, you agree to receive text messages from At Hello Lash + Brow Bar.
Frequency: Message frequency may vary depending on your appointment activity and preferences.
Rates: Message and data rates may apply.
Opt-Out: You can reply STOP or UNSUBSCRIBE at any time to opt-out of further text messaging.
Help: Reply HELP for more information or assistance.

4. Third-Party Data Sharing (TCR Compliance)

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell, rent, or lease our customer lists to third parties.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Our website is secured via HTTPS to ensure encrypted communication between your browser and our site.